Privacy Policy
Data Controller:
Caliora
Lohmühlenstraße 65, Berlin
Phone: +49 176 22525121
Email: datenschutz@caliora.space
- General Information
We value your privacy. This privacy policy explains what personal data we collect, how we process it, and your rights regarding your data. - Collection and Processing of Personal Data
We collect personal data when you:
- Visit our website,
- Register with us, or
- Contact us (e.g., via email or phone).
The personal data we collect includes:
- Name,
- Email address,
- Phone number,
- Usage data (e.g., IP address, browser type, visited pages),
- Health data (if you voluntarily provide this, e.g., for personalized support).
- Purpose of Data Processing
We process your data for the following purposes:
- To provide our services (e.g., AI-driven psychological support),
- To respond to inquiries and communicate with you,
- To improve our offerings and user experience on our website,
- To fulfill legal obligations (e.g., retention requirements).
- Legal Basis for Processing
The processing of your personal data is based on the following legal grounds:
- Consent (Art. 6(1)(a) GDPR),
- Contract fulfillment (Art. 6(1)(b) GDPR),
- Legitimate interests (Art. 6(1)(f) GDPR), e.g., to improve our services.
- Data Sharing
We do not share your personal data with third parties without your consent, except when necessary for contract fulfillment or as required by law (e.g., to data processors, hosting providers, or partner companies). - Data Retention
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. - Your Rights
You have the right to:
- Access the personal data we hold about you,
- Correct or delete your data,
- Restrict the processing of your data,
- Object to the processing of your data,
- Data portability.
If you wish to withdraw your consent to data processing or have questions about your data security, you can contact us anytime at the provided contact details.
- Data Security
We implement technical and organizational measures to protect your personal data and prevent misuse. This includes encrypting communications and restricting access to stored data. - Changes to the Privacy Policy
We reserve the right to update this privacy policy when necessary. Any changes will be published on this page. Please review this policy regularly to stay informed about any updates.